Payment policy

1. Accepted Payment Methods

At Swiss Socks, we offer a variety of secure and convenient payment options to make your shopping experience as seamless as possible.
We currently accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, Maestro, and American Express

  • PayPal

  • Apple Pay & Google Pay

  • Shop Pay

  • Klarna

All payments are securely processed in the local currency of your region (GBP, EUR, USD, CAD, AUD, or NZD).

2. Payment Processing

  • Payment must be completed at the time of purchase.

  • Orders are processed and shipped only after full payment has been successfully received.

  • If a payment fails or is declined, your order will not be confirmed or fulfilled.

3. Pricing & Currency

  • All product prices are displayed in your local currency, depending on your shipping location.

  • Prices may change without prior notice.

  • Applicable taxes (such as VAT or GST) and shipping fees are calculated at checkout.

4. Secure Payment Processing

Your privacy and security are our top priorities. Swiss Socks uses SSL encryption and trusted, industry-standard payment gateways to ensure your data is always protected.
We do not store your credit card or payment details on our servers.

5. Refunds & Chargebacks

  • Refunds are handled in accordance with our Return & Refund Policy.

  • If you experience any issues with your payment or order, please contact us directly at info@swisssocks.com before initiating a chargeback — we’ll do our best to resolve it quickly.

  • Unauthorized or fraudulent chargebacks will be formally disputed.

6. Fraud Prevention

Swiss Socks reserves the right to cancel or delay any order that appears to involve suspicious or unauthorized activity.
For high-value transactions, we may request additional identity verification to protect our customers and prevent fraud.

 

Store Name: Swiss Socks (part of Adsense B.V.)
Company Address: Helsinkihaven 3N, 1448KP, Purmerend, The Netherlands

Chamber of Commerce Number: 88495078
VAT-No: NL864652574B01

Email: info@swiss-socks.com
Phone Number: ‪+31 6 10102903‬

Opening hours customer service

Monday - Friday: 09:00 - 17:30 (GMT)
Saturday: 10:00 - 15:00 (GMT)
Sunday: Closed

We aim to respond within 24 hours.